Pricing and Availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
All product prices include Value Added Tax (“VAT”) where applicable. These may change in line with UK government, Customs and Excise, EU directives, and other legal interpretations issued by relevant authorities.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to outside the EU. We reserve the right to amend any prices without any prior notice and to add or withdraw any product at any time.
Card Payment
You can order and pay securely online with our shopping cart. We accept payment by most major credit and debit cards. Payment will be debited from your account before the dispatch of your purchase. All credit and debit card holders are subject to validation checks and authorisation by the card issuer, Halo Headband UK Limited, and selected third parties. We cannot be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, Halo Headband UK Limited will not be liable for any delay or non-delivery.
Delivery
We offer different delivery options to suit your requirements:
| Cost | Delivery Time | Details | |
| Free Delivery | Free | 3 – 5 working days after dispatch | Offered on all deliveries to mainland UK addresses |
| Next Day Delivery | £8.99 | Order before 2pm, items will be delivered before 1pm on the following working day | Offered on almost all deliveries to mainland UK addresses |
| Same Day | Please contact us for a quote | ||
| International (up to 500g): | |||
| Europe | £5.00 | Approximately 5 working days after dispatch | Offered on almost all deliveries to EU addresses |
| World Zones 1 & 2 | £10.00 | Approximately 5 – 10 working days after dispatch | For a full list of country destinations, please go to www.royalmail.com/worldzones |
We make every effort to deliver goods within the timescales shown, however sometimes delays are inevitable. If you have any questions about the status of your order then please contact us.
30-Day Returns Guarantee
If for any reason you are unhappy with any item purchased from Halo Headbank UK Limited, you can return it to us in its original condition within 30 days of the date you received it.
In such circumstances, items should be returned unworn in their original packaging and we will issue a full refund for the price you paid for it. All tags and labels must be intact.
We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with these requirements.
In addition to your 30-day returns guarantee, by law, customers in the European Union are entitled to a statutory cooling-off period of seven business days after the date the item is delivered.
When returning products to us for refund or exchange, you must pay for the appropriate postage costs.
Halo Headband UK Limited
Registered office:
19 New Road
Brighton
East Sussex
United Kingdom
BN1 1UF
September 2012
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