Pricing and Availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
All product prices include Value Added Tax (“VAT”) where applicable. These may change in line with UK government, Customs and Excise, EU directives, and other legal interpretations issued by relevant authorities.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to outside the EU. We reserve the right to amend any prices without any prior notice and to add or withdraw any product at any time.
You can order and pay securely online with our shopping cart. We accept payment by most major credit and debit cards. Payment will be debited from your account before the dispatch of your purchase. All credit and debit card holders are subject to validation checks and authorisation by the card issuer, Halo Headband UK Limited, and selected third parties. We cannot be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, Halo Headband UK Limited will not be liable for any delay or non-delivery.
We offer different delivery options to suit your requirements:
|Free Delivery||Free||3 – 5 working days after dispatch (2nd Class)||Offered on all orders for headbands over £20.00 for deliveries to mainland UK addresses|
|UK Postage & Packing||£1.00||3 – 5 working days after dispatch (2nd Class)||Offered on all orders for headbands £20.00 and under for deliveries to mainland UK addresses|
|£3.99||Offered on all orders for headphones to mainland UK addresses|
|Next Day Delivery||£8.99||Order before 12md, items will be delivered before 1pm on the following working day||Offered on almost all deliveries to mainland UK addresses on working days.|
|Same Day||Please contact us for a quote|
|International (up to 500g):|
|Europe||£9.99||Approximately 5 working days after dispatch||Offered on almost all deliveries to EU addresses|
|World Zones 1 & 2||£14.99||Approximately 5 – 10 working days after dispatch||For a full list of country destinations, please go to www.royalmail.com/worldzones|
We make every effort to deliver goods within the timescales shown, however sometimes delays are inevitable. If you have any questions about the status of your order then please contact us.
30-Day Returns Guarantee
If for any reason you are unhappy with any item purchased from Halo Headband UK Limited, you can return it to us in its original condition. In such circumstances, items should be returned unworn with all label and tags intact and we will issue a full refund for the price you paid for it (less postage costs if applicable). Please contact us within 30 days of the date you receive your order for a returns address.
We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with these requirements.
In addition to your 30-day returns guarantee, by law, customers in the European Union purchasing on-line are entitled to a statutory cooling-off period of 14 calendar days after the date the item is delivered.
When returning products to us for refund or exchange, you must pay for the appropriate postage costs. Please note: due to hygiene reasons we are unable to take back any non faulty headphones where the security seal is broken.
Our Performance Guarantee
We believe that Halo Headband is the best on the market or will refund the cost of your purchase (less postage costs if applicable) if you find another product that works better. In the unlikely event you wish to claim your refund, please contact us with 14 days of the date you received your order.
We also offer a 12 month limited warranty against manufacturing defects. In the unlikely event that this does occur, then please do contact us.
Halo Headband UK Limited